Policies & Support

Terms and Conditions of groweedu.com

Introduction These Terms and Conditions (T&Cs) apply to:

  • the use of the service and access to this website, and

  • any other related agreement or legal relationship with the provider

in a legally binding manner. Defined terms are listed in the relevant section of this document.

Users are advised to read this document carefully.

This website is operated by: Izhar Jama Isabellastr. 10, 80798 Munich, Germany
Email: i.jama@groweedu.com

Key Points Please note that certain provisions of these T&Cs may apply only to specific categories of users, such as consumers or non-consumers. These limitations will be clearly indicated in each relevant clause. If not explicitly stated, the clause applies to all users.

The right of withdrawal applies only to European consumers.


Terms of Use Unless otherwise specified, the conditions in this section apply when accessing this website. Additional or separate usage or access conditions may apply and will be explicitly stated in such cases. By using the service, users confirm the following:

  • Users may be consumers or business clients.

Account Registration To use the service, users may register or create a user account by providing all required information truthfully and completely. Use of the service is also possible without registration, though this may limit access to certain features.

Users must keep login credentials confidential and secure. They must choose a password that meets the highest available security standards. By registering, users agree to be fully responsible for any activity carried out under their username and password. Users must promptly inform the provider of any suspected breach, unauthorized disclosure, or theft of their personal information or account details.

Account Termination User accounts may be deleted at any time by contacting the provider directly via the contact information provided.

Account Suspension and Deletion The provider reserves the right to suspend or delete accounts deemed inappropriate, offensive, or in violation of these T&Cs, at any time and without notice. No compensation, indemnity, or reimbursement shall be due in such cases. Users remain liable for any fees or charges incurred prior to account termination.


Content on This Website Unless otherwise specified, all content available on this website is owned by or licensed to the provider.

Content Rights All rights to the content are reserved. Users may only use content as necessary for proper use of the service. Users may not reproduce, download, distribute beyond stated limits, modify, translate, publish, transfer, sell, or license content—nor allow third parties to do so—whether knowingly or unknowingly.

Where explicitly permitted, users may download and share content for personal, non-commercial use, provided all copyright notices and required attributions are preserved. Statutory exceptions remain unaffected.

User-Generated Content Users may upload or share their own content through the website, provided they hold all necessary rights and do not infringe any laws or third-party rights.

Rights to User Content By uploading or sharing content, users grant the provider a non-exclusive, unrestricted license to use such content as necessary to operate and maintain the website. To the extent permitted by law, users waive any moral rights in connection with the submitted content.

Liability for User Content Users are solely responsible for content they provide. The provider does not moderate or filter such content. The provider reserves the right to remove or restrict access to any content without notice in the following cases:

  • Suspected or actual violation of these T&Cs or applicable laws

  • Infringement of intellectual property or personal rights

  • Based on administrative orders

  • If the content adversely affects the service or other users

No damages or reimbursement shall be due for removed content. Users agree to indemnify the provider for any claims arising from their submitted content.


Access to External Resources Users may access external resources provided by third parties. The provider does not control or endorse such content and is not responsible for its availability or accuracy.

This website may display third-party advertisements. By clicking these ads, users interact with third parties. The provider assumes no responsibility for any outcomes resulting from such interactions.


Permitted Use This website and its services may only be used as intended and in compliance with applicable law and these T&Cs.

Users are responsible for ensuring their use of the website does not violate any laws or third-party rights.

The provider reserves the right to take appropriate measures, including:

  • Denying access

  • Terminating contracts

  • Reporting unlawful conduct to authorities

especially if users:

  • Violate laws or these T&Cs

  • Infringe third-party rights

  • Harm the provider’s legitimate interests

  • Defame the provider or others


"Invite a Friend" Program Users may receive benefits when new users purchase through a referral code. Each code may be redeemed once. Referral rewards (e.g., discounts or upgrades) are detailed on the website and may be limited to specific products or quantities. The provider may terminate or change the program at any time.


Sales Conditions

Paid Products Some products on this website are paid. Prices, durations, and conditions are described here and in the respective product listings.

Product Descriptions Prices, descriptions, and availability may change without notice. Product representations (images, colors, sounds) are for reference only.

Purchase Process The purchase includes:

  1. Selecting a product

  2. Reviewing and confirming the selection

Placing an order creates a binding contract requiring payment of listed prices, taxes, and fees. Users must provide accurate data and are responsible for its correctness. After ordering, users receive an acknowledgment email.

Prices Users are informed of all charges (including shipping) before completing checkout. Prices may be shown with or without taxes, depending on the context.

Offers and Discounts Sellers may offer time-limited or stock-limited promotions. These are discretionary and non-transferable.

Payment Methods Available payment methods are listed during checkout. Third-party processors handle payments; this website does not store payment data.

If payment fails, the provider may cancel the order and claim damages.

PayPal Authorization When authorizing PayPal for future payments, the site stores an identifier for automatic future charges. This authorization may be revoked at any time.

Retention of Title Ownership transfers to the user only after full payment.

Delivery Delivery occurs to the address provided by the user. Users must inspect and report any discrepancies immediately.

Failed Deliveries The provider is not liable for failed deliveries due to user error or third-party couriers. If a delivery fails, the provider will arrange redelivery. The user may bear additional costs.

Personal Data Users may need to provide personal data to access certain services. For details, refer to our Privacy Policy.


User Rights – Withdrawal

Right of Withdrawal for EU Consumers European consumers may withdraw from online contracts within 14 days without justification.

When the Withdrawal Period Begins

  • For single product orders: 14 days from the day the user or a designated third party receives the goods

  • For multiple goods in one order delivered separately: 14 days from the last delivery

Withdrawal Effects All payments, including standard shipping, will be refunded within 14 days of the provider being notified. The refund uses the original payment method unless otherwise agreed.

Users must return goods within 14 days. The provider may withhold the refund until goods are received or proof of return is provided.

The user bears return shipping costs.

Value Reduction Users are liable for diminished value if goods were handled beyond what is necessary to examine their nature, features, and functioning.

UK Consumers Consumers in the UK have similar rights under UK law. The withdrawal period and obligations mirror EU consumer protections.

Brazilian Consumers Brazilian consumers may withdraw from online contracts within 7 days of contract or delivery.


Warranties

EU Legal Warranty European consumers enjoy a two-year legal warranty for purchased goods.

UK Users Consumers in the UK are entitled to goods that conform with the contract.

Brazilian Users Products have a minimum warranty of 30 days (non-durable) or 90 days (durable). Extended warranties may apply under specific terms.


Liability and Indemnification

Disclaimer The provider’s liability is excluded or limited to the fullest extent permitted by law.

Indemnity Users agree to indemnify the provider against claims arising from their use of the website, violations of these T&Cs, or infringement of third-party rights.

Limitation of Liability The provider is not liable for indirect, incidental, special, or consequential damages, including lost profits, data loss, or system damage.

Some jurisdictions do not allow exclusion of certain warranties or limitations. In such cases, affected provisions may not apply to the user.


General Provisions

No Waiver Failure to enforce any right under these T&Cs does not constitute a waiver.

Service Interruptions The provider may suspend the service for maintenance or legal reasons. Reasonable notice will be given.

Resale Users may not reproduce, resell, or exploit any part of the service without prior written permission.

Privacy See our Privacy Policy for information on how we process personal data.

Intellectual Property All intellectual property rights related to the service are owned by the provider or its licensors.

Changes to Terms These T&Cs may be updated. Users will be notified and may terminate the agreement if they do not accept the changes.

Assignment The provider may transfer rights and obligations under these T&Cs. Users may not assign their rights without written consent.

Contact All communication should be directed to the contact details provided above.

Severability If any provision is found invalid, the rest remain in force. In the EU, parties shall replace invalid terms with valid ones that achieve the same intent.

Governing Law These T&Cs are governed by the laws of the provider’s place of business, unless a higher consumer protection standard applies.

Jurisdiction Courts at the provider’s registered location have jurisdiction, except where otherwise required by law (e.g. EU or UK consumers).

Dispute Resolution Users may contact the provider to resolve disputes amicably. EU users may use the EU’s online dispute resolution platform, which will be discontinued after July 19, 2025.

Germany – No Participation in Consumer Dispute Procedure The provider does not participate in dispute resolution procedures before consumer arbitration boards.


Definitions and Legal Information Last updated: March 30, 2025 This document was generated with the iubenda Terms and Conditions Generator.